Store Policy

Customer Care

Privacy & Safety

How We Protect Your Information

At Cool! Mechanisms your privacy and security are our top priorities. We are committed to safeguarding your personal information and ensuring a safe shopping experience. We collect only the information necessary to process your orders, provide excellent customer service, and enhance your experience on our site. This includes your name, email address, shipping address, and payment details, which are securely collected during checkout. Your payment information is processed through trusted third-party payment processors, such as Wix, PayPal, Apple Pay, Klarna, which comply with Payment Card Industry Data Security Standards (PCI DSS) to verify and secure transactions. We do not store your credit card information on our servers. For any questions about your data, you can contact us at sales@getcoolmechanisms.com, and we’ll respond within 24 hours.
 

How We Use and Store Your Data

We use your personal information to process orders, provide updates on your purchase, and improve our services. For example, we may send you order confirmations, shipping notifications, or occasional promotional emails about new products or special offers (you can opt out of these at any time via the unsubscribe link in our emails). Your data is stored securely through reliable third party sources such as Wix. We do not sell or rent personal information with third parties, except as necessary to fulfill your order (e.g., sharing your address with shipping carriers) or as required by law. We may use anonymized, aggregated data to analyze trends and improve our website, but this data cannot be linked to you. Our commitment to transparency and straightforward practices ensures you can trust us with your information, and we’re dedicated to maintaining that trust with every visit to Cool! Mechanisms.